Frequently Asked Question

To apply a custom domain to your Pages site.

1. Send an email at ilcdhelpdesk.upd@up.edu.ph or open a ticket to https://helpdesk.ilc.upd.edu.ph

2. Send the following details through your ticket or email
   1. Your current Pages site URL (example: pages.upd.edu.ph/sitename)
   2. Your custom domain URL? ( example: http://customdomain.upd.edu.ph )
      

      1. Note: For compatibility we will setup the https(SSL) of your domain name in our server

   3. Date when the changes should be made

3. The change of domain will take up to 3 days or more depending on the complexity of your website.

Note: Please verify to your IT Personnel that your custom domain resolves Pages ip address.
You may also use online tools like https://www.whatismyip.com/dns-lookup/.