Frequently Asked Question

The University Virtual Learning Environment (UVLe) is undergoing a scheduled DNS update from August 4 to August 5, 2026 as part of the University's transition to the new UVLe platform. During this period, some users may temporarily be directed to the previous website or encounter issues accessing the correct UVLe URL due to DNS propagation.

After the DNS transition, the official UVLe websites will be:

• UVLe '26: https://uvle.upd.edu.ph
• UVLe '22 (Legacy): https://old-uvle.upd.edu.ph

If you are unable to access the correct website, please try the following:

1. Wait a few minutes and try accessing the website again.
2. Clear your browser cache and local DNS cache.
3. Try opening the website in a private/incognito window or using a different browser.

If the issue persists after the DNS transition period, please contact the ILCD Helpdesk and provide:

• The URL you are trying to access.
• A screenshot of the page or error message.
• The browser and device you are using.

For additional assistance, submit a support request through the ILCD Helpdesk.